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FAQ

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CAN I CHANGE MY ORDER ONCE IT’S PLACED?

Although, we wish we could accommodate all changes…we fulfill orders very quickly! Once your order has been confirmed, it’s not possible for you, or us, to change it prior to dispatch. Please ensure all your information is correct before submitting your order. However, if your order is not yet shipped out, feel free to contact us and we will happily cancel your previous order, so that you can reorder the correct item. Please note that given the speed at which certain items sell out, we cannot guarantee that your item(s) will be available if your order is cancelled.

THE ITEM/SIZE THAT I WANT IS OUT OF STOCK, WHEN WILL IT BE AVAILABLE AGAIN?

Due to the high demand of our popular styles and sizes, they do tend to sell out quickly. We’ve even had some products sell out in less than an hour! While certain products are very exclusive and only released once, most of our items are restocked regularly.

To be notified when a product is restocked:

  • Select the item and size that you want
  • Click the “Notify Me” tab on the right side of the screen
  • Input your email and/or phone number
  • As soon as the item is restocked online, you will receive an email and/or a text message.

**Be sure to act fast once you are notified. We have long lists of people waiting to be notified on restocks, so there is no guarantee that you will be able to get the item that you are waiting on.

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WHAT IS YOUR RETURN/EXCHANGE POLICY?

Items purchased from Humble Swag Apparel may be returned for store credit within 30 days of purchase . All items must have their original tags attached and be unworn and unwashed.

Please visit   for further assistance.

Any exchanges must be for products of equal or lesser value.  If requested items are of greater value than the original product(s) being exchanged, you will be issued a store credit.

If a product you are requesting is out of stock at the time the return arrives, you will be issued store credit for that product.  Please list alternative options on the return form if you prefer a direct exchange.

Unfortunately, we are not able to accept backorders at this time.

*If a product is individually marked as final sale, that voids the standard return policy.

HOW LONG WILL THE RETURN/EXCHANGE PROCESS TAKE?

Please allow 2-3 weeks from the time that you ship your item(s) back to us to process your return/exchange.  Once it has been processed, you will receive a shipping confirmation email along with a tracking number, or an email confirming the store credit issued.

AM I RESPONSIBLE FOR RETURN SHIPPING?

You will be responsible for paying postage on any returns. If you request an exchange, we will waive the standard shipping fee on your exchanged item.

If you have a defective item or received the wrong product, we will send you a prepaid return shipping label upon approval. We will also waive the standard shipping fee on your replacement item. Please contact returns@humbleswagapparel.com if you have additional questions.